Legal

Privacy Policy

Effective Date: May 1, 2026

ArcNova (“ArcNova”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use the ArcNova application, website, and related services (collectively, the “Services”).

1. Information We Collect

Information You Provide

We may collect information you provide directly, including:

  • Account information (email address, username, profile information)
  • Content you upload, create, or publish
  • Messages, feedback, or support requests
  • Payment or subscription information (processed by third-party providers)

Automatically Collected Information

We may automatically collect:

  • Device information
  • IP address
  • App usage data
  • Crash logs and diagnostics
  • Advertising identifiers
  • Cookies and analytics data

Content Generated Through AI Tools

If you use ArcNova AI creation features, prompts, generated media, and editing actions may be processed to provide and improve the Services.

2. How We Use Information

  • Provide and operate the Services
  • Improve platform performance and user experience
  • Personalize recommendations and content
  • Process transactions
  • Detect fraud, abuse, or illegal activities
  • Communicate updates and support information
  • Comply with legal obligations

3. Advertising and Analytics

ArcNova may use third-party advertising and analytics providers, including Google AdMob and similar services.

These providers may collect device identifiers, usage data, and advertising information to deliver and measure ads.

For more information about Google's advertising policies: https://policies.google.com/technologies/ads

4. Sharing of Information

We do not sell personal information.

We may share information with:

  • Service providers and cloud infrastructure partners
  • Advertising and analytics partners
  • Payment processors
  • Legal authorities when required by law
  • Affiliates or successors in connection with a merger or acquisition

5. User Content

You retain ownership of content you create and upload.

By uploading content to ArcNova, you grant us a non-exclusive, worldwide license to host, display, distribute, and operate the content solely for providing the Services.

Users are responsible for ensuring they own or have rights to uploaded materials.

6. Data Retention

We retain information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We implement reasonable technical and organizational measures to protect information. However, no system is completely secure.

8. Children's Privacy

ArcNova is not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your information
  • Correct inaccurate data
  • Delete your data
  • Object to processing
  • Withdraw consent

You may contact us at [email protected] to exercise these rights.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Services after updates constitutes acceptance of the revised policy.

11. Contact Us

ArcNova Holdings Ltd.

Email: [email protected]

Website: https://arcnova.tv