Help Center

Support

Welcome to ArcNova Support. If you encounter any issues using the app or website, we're here to help.

Common Support Topics

  • Login or account issues
  • Payment and subscription problems
  • Creator upload assistance
  • AI generation issues
  • Copyright or content reports
  • Bug reports and crashes

Contact Us

General Support

[email protected]

For account, technical, and general inquiries.

Business & Partnerships

[email protected]

For collaboration, partnerships, and business development.

Response time: We typically respond within 3–5 business days.

Reporting Content

If you believe content violates laws or intellectual property rights, please email [email protected] and include:

  • URL or content ID
  • Description of the issue
  • Proof of ownership (if applicable)

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